Frequently Asked Question
For more information, please contact us
What types of mold steel do you offer?
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We provide various mold steel grades, including P20, 718, NAK80, S136, H13, and more. These include plastic injection molds, die casting molds, and precision components.
Do you offer cutting and machining services?
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Yes. Based on your drawings and requirements, we offer complete machining services, including precision cutting, surface milling, CNC roughing, drilling, tapping, and even heat treatment.
Can I order a custom size or shape?
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Absolutely. Just send us your drawings or specifications. We can cut to exact dimensions and also provide additional processing, such as chamfering, hole drilling, and slotting.
What is your Minimum Order Quantity (MOQ)?
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We accept orders starting from 1 piece. We support you whether you need a sample or a small batch for testing.
How long does it take to deliver?
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Generally, most cut-to-size orders ship within 3–5 working days. Please allow more time for complex machining or heat-treated parts. We will confirm the lead time upon order confirmation.
Do you provide quality reports?
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Yes. Upon request, we can provide hardness test results, material certificates, and dimensional inspection reports.
Where are your products shipped from?
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All orders are processed and shipped from our facility in Dongguan, China.
How do you package the mold steel for export?
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We use export-grade wooden crates with reinforced support to ensure safe delivery, even for long-distance international shipping.
What payment methods do you accept?
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We support Bank Transfer (T/T), PayPal, Western Union, and Alibaba Trade Assurance for secure and convenient transactions.
Can you assist me in selecting the right steel for my mold?
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Of course! Our engineers can review your product and mold design to recommend the most suitable steel grade based on your application, durability needs, and budget.